40-Day Money Back Guarantee
Try Novix VPN risk-free with our industry-leading 40-day money back guarantee.
Understanding Our Money Back Guarantee
What is the 40-Day Money Back Guarantee?
A full refund policy for Novix VPN subscriptions within 40 days, no questions asked.
Key Characteristics
- 40-day evaluation period
- Full subscription refund
- No questions asked
- Risk-free premium trial
- Industry-leading guarantee
Why It Matters
- Complete purchase confidence
- Assurance of service quality
- Protection against dissatisfaction
- Time to test all features
- Customer-first approach
Novix VPN Guarantee Coverage
What's Covered
- Monthly and annual subscriptions
- Premium features and add-ons
- Multi-device licenses
- Applicable taxes and fees
- No deductions for usage
Refund Eligibility
Available to first-time subscribers within 40 days, globally, to original payment method.
How the Guarantee Works
Guarantee Process
- Purchase with immediate coverage
- Test VPN for 40 days
- Request refund via email
- Fast processing within days
- Refund to original payment method
What Gets Refunded
Full subscription cost, taxes, and fees with no deductions for usage.
Refund Request Process
How to Request Your Refund
- Email Novixvpna@gmail.com
- Include subscription details
- Optional reason for refund
- Response within 24 hours
- Processed in 3-5 business days
Processing Timeline
Confirmation same day, processing starts in 1-2 days, refunds complete in 3-10 days.
Guarantee Terms and Conditions
- First-time subscribers
- Within 40 days
- Active subscriptions
- Original purchaser
- Valid payment method
Limitations and Exclusions
- One per customer
- Gift subscriptions excluded
- Third-party purchases excluded
- Promotional terms may vary
- Fraudulent accounts excluded
Why We Offer 40 Days
Industry-Leading Guarantee
Longest 40-day period compared to 7-30 days by competitors, ensuring thorough evaluation.
Service Quality Confidence
- Confidence in VPN performance
- Priority on customer satisfaction
- Reliable military-grade security
- Comprehensive feature set
- Excellent support quality
International Refund Support
Global Refund Coverage
- Available in all regions
- Refunds in original currency
- Compliance with local laws
- Support for all payment methods
- No conversion fees
Currency and Payment Processing
Refunds processed in 150+ currencies with no hidden fees, matching original payment method.
Refund vs. Service Issues
Troubleshooting First
Contact support for solutions like server switching, protocol changes, or app updates before refunding.
When Refund is Appropriate
- Unresolved technical issues
- Service mismatch with needs
- Persistent performance problems
- Compatibility conflicts
- Unmet expectations
Getting Your Refund
Support Contact Information
Response within 24 hours; fast-track processing available.
Required Documentation
Provide account email, purchase date, payment method, and order reference (reason optional).
After Your Refund
Service Continuation
Access continues during processing; account data preserved for potential resubscription.
Resubscription Options
Resubscribe anytime with new customer promotions and a new 40-day guarantee.
Getting Help with Refunds
Support Resources
- In-app contact form
- Refund FAQ section
- Account management dashboard
- Email: novixvpn@gmail.com
- Live chat for urgent needs
Last updated: September 2025. Based on Novix VPN refund policy and customer protection standards.
