Visual Status Indicators

Normal vs Problem Connections

• Normal: Connects in 3-5 seconds, green "CONNECTED", internet works
• Problem Indicators: Long connection time, stuck on "CONNECTING...", no internet

Quick Fixes

• Force close and reopen app
• Toggle connection off/on
• Restart app
• Verify internet without VPN
• Try different server

Basic Diagnostics

• Test internet without VPN
• Try 2-3 server locations
• Switch between Wi-Fi and mobile data
• Check VPN permission
• Verify app is updated

Network-Related Issues

• Corporate/School: Try mobile data, contact network admin
• ISP Issues: Switch servers, use mobile data, contact ISP
• Public Wi-Fi: Complete Wi-Fi login, then connect VPN

Device-Specific Issues

• Old Android versions: Upgrade if below 5.0
• Manufacturer skins: Adjust Samsung/Xiaomi/Huawei settings
• Low RAM/storage: Close apps, free space

Conflicting Applications

Disable other VPNs, antivirus, or ad blockers temporarily to test.

"Fastest Server" Issues

Manually select closer servers if auto-selection is slow or overcrowded.

Specific Server Problems

Try multiple servers in the same region if one is down or slow.

Optimizing Server Choice

• Speed: Choose nearby servers, avoid high load
• Reliability: Use established locations (US, UK, Canada)

Improving Connection Speed

• Choose closest servers
• Use Wi-Fi over mobile data
• Close heavy apps
• Avoid peak hours
• Restart device

Stability Improvements

• Optimize battery settings
• Disable network switching
• Enable auto-reconnect
• Configure kill switch

Nuclear Options

• Clear app data: Settings > Apps > Novix VPN > Storage > Clear Data
• Reset network: Settings > System > Reset > Network Settings
• Factory reset (last resort)

Temporary Workarounds

Use different networks, manual servers, or browser privacy features.

Preventing Connection Problems

• Keep app updated
• Install Android updates
• Maintain free storage
• Monitor battery health
• Use stable networks

Monitoring Connection Health

Check status daily, monitor speed/stability, and track error patterns.